Creates a new request

Reporting a request regarding Instant Cash transaction that was initiated by Partner Branch or the Partner Head Office or received by Partner Branch or the Partner Head Office.


6 request types are allowed in the request. Use the request code value, e.g. CP

Request types

CodeDescription
CPRequest for Call and Pay
NPNon Payment Complaint
RARequest for Amendment
RCRequest for Cancelation
SBSecurity Block
OROther Request
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Body Params
string
required
length between 2 and 2

Request Type

string | null

This is 9-digit unique ICTC reference number given to the Sender. Request can be posted only about transaction that belongs to the Partner (x-fapi-financial ID).

string
required
length between 1 and 6000

Description of the issue.

additionalEmails
array of strings | null

Additional email notifications will be sent, in addition to the existing Partner emails, regarding matters related to the request.
If additional emails already exist for Partner, then it will be replaced with new ones.
If Partner wants to delete additional emails - [] (empty list).
If Partner does not want to change additional emails - null.
Additional emails should be separated by comma.

additionalEmails
attachments
array of objects | null
required

Max 4 attachments, up to 512KB each.
Allowed formats: doc, docx, xlsx, pdf, rtf, jpg, jpeg, png, bmp, gif, zip, rar, txt, csv, xml.

attachments*
Headers
string
required
^[A-Z]{2}[0-9A-Z]{4}$

This is the agent correspondent id provided to the agent by the IC Operations department. It is used to facilitate API management and auditing.

string
\w{8}-\w{4}-\w{4}-\w{4}-\w{12}

This header is used to uniquely identify the HTTP request and to facilitate troubleshooting.

string
\w{8}-\w{4}-\w{4}-\w{4}-\w{12}

Unique request identifier to support idempotency. You may generate (UUID v4) value using the programming language.

Responses

Language
Credentials
Header
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Response
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application/json